Welcome, Seiryu Guests
Vetted · Certified · Premium

Curated Family Wonderment in Japan

An evening free.
A lifetime for them.

Familient brings nationally certified, multilingual childcare professionals to affluent international families visiting Japan. Developed in collaboration with leading medical institutions and the world's foremost luxury hotels, guided by the philosophy of “Luxury, for Good” — luxury that gives back to society.

Origami · Calligraphy · Japanese Lessons · Anime · Manga · e-Sports · Medical Institution Partnerships

A boy on a carousel ride holding an origami crane

Licensed & Certified

Nationally licensed, CPR certified

Multilingual Care

Fluent in English and more

24-Hour Concierge

Proposal within 24 hours

Tertiary Pediatric Emergency Care

Backed by hospital partnership

Recognized Excellence
Children enjoying a Familient-curated experience
How We Compare

Why families choose Familient

Evaluation Criteria Familient Others
Fully Vetted
Background-checked / ID verified / directly employed
✓ Limited
100% Multilingual & Nationally Licensed Caregivers ✓ ✗
100% Pediatric CPR Certified ✓ Limited
Japanese Cultural Experiences ✓ Limited
Bespoke Experience Design ✓ ✗
0%

of parents give up their own plans once children come along.

Now, you don’t have to.

Source: Synk Global Research, 2026

Why Familient

Japan, tailored for all of you.

From quiet in-room care to curated dining experiences, Familient is built around what your family actually needs on this trip.

A couple enjoying a shopping day together

Savor. Inspire. Refresh.

Don't Put Your Trip on Hold while your children enjoy an adventure of their own.

The Family enCounter - Omakase Sushi

THE FAMILY enCOUNTER

Even with children in tow, dine at Japan's finest restaurants — we're delighted to arrange your reservation.

Origami, hiragana practice, and paper sumo

A Little Independence

A safe, secure environment for new discoveries — and a smile that looks a little more grown-up by day's end.

How It Works

From request to reunion,
in three steps

1

Request Your Care

Tell us about your stay, your children, and the care you're looking for.

2

Receive Your Quote & Payment Link

We'll send a personalized quote and secure payment link.

3

Confirm Your Booking

Complete payment within 24–72 hours to confirm your nanny.

Our Services

Two Ways We Care

From your room to the streets of Japan.

Child Concierge

Child Concierge®

Certified nannies bring origami and Japanese lessons to your room, bedtime included — your evening, entirely your own.

Travel Nanny

Travel Nanny®

A dedicated nanny accompanies your family on outings, caring for your child every step of the way.

Service

Beyond temporary childcare

With Familient, we help create cherished and vibrant family memories.

Rate

From JPY15,000 per hour per child (tax included). Minimum booking: 3 hours. Prepaid Signature and Prestige packages are also available.

Ages

4 months and older.

Transportation

An additional transportation fee of JPY3,000 (round trip) will be charged.

Siblings

We're delighted to welcome siblings together — one caregiver can look after up to two children, at 150% of the listed rate.

Estimate Your Cost

See your price in seconds

Standard Hours (9:00–22:00) —
Late-Night Hours (22:00–9:00, +¥3,700/hr) —
Transportation Fee —
Estimated Total ¥0

Minimum booking is 3 hours. Tax included. Your final quote may vary slightly based on specific requests.

Get an Exact Quote
Price

Rate details

Essential

¥15,000

Per hour, for one child

Format
Pay-as-you-go booking
Booking Unit
3-hour minimum
Validity
Per booking
Cultural Credit
—
Includes
Activity & restaurant arrangement, tax included

Prestige

¥290,000

24-hour package, prepaid

Format
Freely used during your stay
Booking Unit
3-hour minimum per session
Validity
12 months from final use
Cultural Credit
¥10,000, once per package
Includes
Activity & restaurant arrangement, tax included
Additional Charges — All Plans

Siblings — Two Children with One Nanny

One nanny can care for up to two children, at 150% of the listed rate.

Late-Night & Early-Morning — 10:00 PM–9:00 AM

A late-night fee of JPY3,700 per hour (tax included) applies to all plans, plus the nanny’s taxi fare of JPY11,000. With Signature or Prestige, package hours are used as normal and the late-night fee is paid separately.

Special Arrangement Fee — 12:00–6:00 AM

An additional JPY11,000 per three hours applies, in addition to the late-night fee above.

Transportation

JPY3,000 per dispatch (at cost).

Payment of Additional Charges

Late-night fees, transportation, taxi fares, and special arrangement fees are paid in advance when each session is booked.

Prepaid Packages

Signature and Prestige hours must be used within the stated validity period. Unused hours are forfeited at the end of that period and are non-transferable and non-refundable.

Age Eligibility

Care is available for children aged 4 months and older, arranged in accordance with the child's age and individual needs.

Sibling Care

In accordance with Japanese childcare regulations, one nationally licensed caregiver may attend up to two siblings. Outings and excursions are available for children aged 13 and over.

Assurance of Quality

All services are provided by nationally licensed childcare professionals, operated in full compliance with Japan's national childcare regulations.

*All prices shown are inclusive of Japanese consumption tax. *Final pricing is confirmed in writing prior to booking and may vary by location. *Actual payment will be charged in Japanese yen; exchange rates may vary depending on your credit card provider.

Reviews

What families are saying

★★★★★

“We used the service 2 times during our stay. Our dinners were great experiences, and the nannies were excellent!”

Audrey S.Park Hyatt Tokyo · Jun 2026
★★★★★

“It was a fantastic experience! No issues and felt comfortable with the care.”

Rosado A.Park Hyatt Tokyo · Jun 2026
★★★★★

“Excellent communication and care of our daughter!”

Paul C.Park Hyatt Tokyo · Jun 2026
★★★★★

“Very punctual and everything was above expectation!”

Mattias S.Park Hyatt Tokyo · May 2026
★★★★★

“Thank you very much for the heartfelt card with the lovely illustrations.”

M.V.ANA InterContinental Tokyo · Aug 2025
★★★★☆

“We really appreciate you accommodating the extra children at such short notice — it really helped.”

M.K.ANA InterContinental Tokyo · Aug 2025
Our Nannies

Meet the team caring for your family

Every Familient nanny holds Japanese nursery-teacher qualifications and provides service in English.

Akane

Akane

I believe the best memories come from real experiences — exploring, playing, and creating together, safely.

Aki

Aki

Mother of two and a resident of Kamakura, delighted to share authentic Japanese experiences with your family.

Akko

Akko

15 years as a nursery teacher in daycare centers and international preschools, excited to connect with children worldwide.

Coco

Coco

I love creating experiences where parents and children can relax and genuinely enjoy their time together.

Eri

Eri

Mother of two boys with experience managing an international school — well-equipped for any situation.

Kanna

Kanna

I build trust from the first meeting, through thoughtful communication and creative, Japan-inspired experiences.

Koko

Koko

10+ years as a nursery/kindergarten teacher and a live-in nanny in Australia, connecting with children at their own pace.

Mika

Mika

15+ years in childcare and early childhood education, helping children feel safe while discovering what Japan has to offer.

Naoko

Naoko

Hi, I’m Naoko! I value creating a safe, welcoming, and comfortable environment where children can be themselves and enjoy new experiences at their own pace.

Tana

Tana

Years of experience with children, using my English to connect — caring for visiting families is my true passion.

Terumi

Terumi

15 years as a sitter across private homes, events, and luxury hotels — and raised my own daughter in Australia.

Before You Book

What to know before your reservation

Licensed Professionals

Our nannies hold Japanese nursery-teacher qualifications and provide service in English. We hold your nanny's reservation slot for one week from inquiry until booking is confirmed.

Time Slot

Our service requires a minimum of 3 hours per booking and can accommodate up to two children.

Ages

We accept children from 4 months old, with no pre-existing medical conditions. Infants younger than 4 months may be considered on a case-by-case basis, provided a parent or guardian stays in the same room throughout. For outings without parental supervision, the minimum age is 13.

Identification

By the day of service, you'll submit a medical check sheet for your child's health/insurance, plus ID for both parent/guardian and child.

Advisory & Content Partners

Trusted by leading names across Japan

Inquire

Request Your Quote

Tell us about your family and your stay — we'll send a bespoke proposal within 24 hours.

Your request will be sent directly to our concierge team. If you don't receive a confirmation, please email us at sayas@synkllc.com.

Thank you! We've opened an email to our concierge team with your details — please send it from your mail app to complete your request.